Terms & Conditions
Acceptance of terms
You must be at least 18 years old in order to access or use the website in any manner. We prohibit registration by any individual under the age of 18 years old. This website is not directed at children under the age of 13 and we will not knowingly collect personally identifiable information from anyone under 13. If you are a parent or guardian and believe that a child under the age of 13 has used, accessed, or provided personally identifiable information to the website, please contact us via firstname.lastname@example.org.
Use of website
Subject to the terms and conditions of this agreement, you are permitted to access and use this website by displaying it on your Internet browser for your own information and for the purpose of shopping for items for personal use on our online store. You may not use this website for any commercial use or on behalf of any third party, and you agree not to copy, display, publish, distribute, broadcast, or distribute any portion of the website.
While we do our best to make your experience with the website and our services a pleasurable one, we cannot always foresee or anticipate difficulties, technical or otherwise. These difficulties may result in loss of data, personalisation settings, or other service interruptions. For this reason, you agree that our services are provided “AS IS.” We and any third party service providers cannot assume responsibility for the timeliness, deletion, miss-delivery, or failure to store any user data, communications, or personalisation settings. In addition, you acknowledge and agree that we obtain our data from third-party sources, which may or may not be completely thorough and accurate and as such you cannot rely on its accuracy or completeness.
We reserve the right to change or discontinue, temporarily or permanently, the website or the services at any time without notice. You agree that we are not liable to you or any third party for any modification, interruption or discontinuation of the service.
By using the website or services or creating an account with us, you agree to provide true and correct information to the best of your ability whenever prompted by the service to provide information or when otherwise requested by us. You further agree that you will not knowingly omit or misrepresent any material facts or information and that you will revise any incorrect or outdated information by updating your account information or otherwise providing notice to us.
You agree that your account will be for your exclusive personal use and that you will not allow any other person to use your account under any circumstances. You understand that it is your sole responsibility to maintain the confidentiality of your account ID and password and that we are not responsible for any damage, loss, or liability incurred as a result of your failure to do so. You also understand that you are solely responsible for any activity occurring through your account, including any charges made to your account. You agree to immediately notify us if there has been any unauthorised activity on your account or if you suspect that there has been a breach in security of your account.
Purchase of products
We offer certain products for sale on the website (products). All prices displayed on the website are quoted in Hong Kong dollars and are valid and effective only in the Hong Kong SAR. We reserve the right without prior notice to discontinue or change specifications on products and services offered on the website without incurring any obligations.
In order to purchase our products, you will be required to enter in a valid credit card. By providing a credit card associated with an account or when checking out as a guest, you are authorising the company to charge your credit card for all costs, delivery fees, and other expenses associated with your purchase.
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the account, the same credit card, and orders that use the same billing or delivery address. If we make a change to or cancel an order, we will attempt to notify you by contacting you through the email, phone number, or address provided at the time of purchase.
You understand and agree that you are prohibited from reselling or redistributing any of our products in any manner. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, re-sellers or distributors.
Delivery and return policy
We do not provide refunds or returns on any of our food products or merchandise. If you receive a damaged or spoiled product, you should contact us immediately. We will replace damaged or spoiled products in our sole discretion. We cannot replace any products that are lost, damaged, or mishandled after a confirmed collection or delivery.
We may use a third party carrier to ship certain items available for purchase on the website. We are not responsible for any losses relating to the actions or inactions of any third party carriers.
We may at any time, and without prior notice to you, revoke your access and use of the website, or any other right granted to you under these terms. Upon notification from us, you agree to immediately cease all access or use of the website. We reserve the right to revoke all passwords and account identification in order to deny your access or use of the website, in whole or in part.
All information, products, services, graphics, icons, images, articles, software and other materials, and the display, design, arrangement, and assembly of those materials (collectively content) appearing on the website are our exclusive property. The content is protected by Hong Kong and international copyright laws. The publication, sale, or redistribution in any form or medium of the content is strictly prohibited without our prior written permission. Content that is publicly available on the website may not be stored in a computer, except for personal and noncommercial use.
All trade marks, logos, trade dress, and service marks (collectively trade marks) displayed on the website are our exclusive property. The use of our trade marks without express written authorisation is strictly prohibited. You may not use, display, or publish our trade marks for commercial purposes, in any way that would cause confusion among consumers, or in any manner that would disparage, discredit, or otherwise harm our reputation.
Warranty disclaimer and limitation of liability
EXCEPT AS OTHERWISE EXPLICITLY STATED IN THE TERMS OF SALE THAT GOVERN THE SALE OF EACH PRODUCT ON THE WEBSITE, THE PRODUCTS OFFERED FOR SALE AND THE TRANSACTIONS CONDUCTED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED OR SOLD ON THIS WEBSITE, EXCEPT AS EXPRESSLY STATED OTHERWISE. WE DISCLAIM ALL WARRANTIES EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, AND QUIET ENJOYMENT.
EXCEPT AS EXPRESSLY PROVIDED OTHERWISE, YOU ASSUME ALL RISKS CONCERNING THE SUITABILITY AND ACCURACY OF THE INFORMATION ON THE WEBSITE. THE WEBSITE MAY CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. WE ASSUME NO RESPONSIBILITY FOR AND DISCLAIM ALL LIABILITY FOR ANY SUCH INACCURACIES, ERRORS, OR OMISSIONS ON THE WEBSITE. WE CANNOT GUARANTEE THAT ANY PERSONAL INFORMATION SUPPLIED BY YOU WILL NOT BE MISAPPROPRIATED, INTERCEPTED, OR USED BY OTHERS.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE, DATA OR PROFITS, WHETHER IN AN ACTION OF CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE COMPANY’S SERVICE.
Links to third party websites
This website may contain links to third-party websites which are not under our control. We are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We provide these links to you only as a convenience, and the inclusion of any link does not imply that we endorse or accept any responsibility for the content on such third-party site.
Release and indemnification
You agree to forever release, indemnify, defend, and hold harmless the company, its directors, affiliates, officers, subsidiaries, employees, agents, licensors, legal advisers, independent contractors, and providers from and against any and all claim, loss, expense, or demand of liability, including legal fees and costs, arising out of your use or inability to use the services. We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise object to your indemnification. You agree not to settle any claim or matter without our prior written consent.
Please direct all communications to
Delphic Limited trading as Proof
GF, 14 Tsun Yuen Street